The second-hand marketplace Shoppers Voice Frustration Over Size Modifications

Shoppers are voicing their frustration due to a modification that led to items being listed as the wrong size.

The second-hand shopping app has altered its sizing categories for women's and children's garments without notifying all shoppers about the modification.

Social Media Reaction

Numerous buyers and vendors are posting online saying Vinted listings now show a different size category compared to what was initially listed as a result of the reclassification.

The company said the revised method more closely matches other platforms.

It has advised users to check their listings and adjust the sizing manually when needed, resulting in member annoyance.

Size Classification Updates

Previously, the sizes had both one number and one letter, such as S/8 or M/10.

The new system has an alphabetical indicator and numerical range like S/UK 8-10.

In some cases, the sizing has been recategorised - like an L measurement was previously a 12 but currently displays as UK 16-18.

User Experiences

Frankie Bridger, who produces content about larger sizing, explained the modification "makes transactions more difficult".

"Few clothing companies classify XL as 20-22," the way the service now categorizes.

Another user, located in Scotland, stated items she posted featuring size 14 markings were displaying on the service as size 20–22.

"Should someone sized 20-22 purchase these they're going to be very disappointed," she explained.

Manual Updates

A different user, based in Derby, explained she became annoyed because the modification necessitated personal updates the measurements for "each individual item".

"For me this is particularly frustrating, since I have chronic health issues and selling on Vinted has been paramount after experiencing income reduction," she explained.

Marketplace Information

The service features exceeding 100 million members, with 18 million British users.

It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.

This isn't the first time when a surprising modification to the app has proved unpopular: earlier, the service retracted a modification concerning shipment methods following member complaints.

Kimberly Hanson
Kimberly Hanson

A former professional cricketer and spin bowling coach with over 15 years of experience, dedicated to helping players master the art of spin.